“Handling people’s ashes is such an honour, but also such a responsibility, and I work really hard to make sure people get exactly what they want," says Emma.
“I’ve handled the ashes of people’s parents and grandparents, and one woman even asked me to create something to hold the ashes of her baby.
“I’ve had people crying at the front door with joy when they collect things, and then I start crying along with them, it means so much.”
For every item of cremation jewellery, no matter the shape or style, Emma charges just £10.
“I want this to be something everyone can have,” says Emma, of Chesterfield.
“I’d do it for free if I could.”